Hotel Asian Plaza

Privacy Policy

 

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use Asian Plaza’s website or make a reservation with us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: This includes details such as your name, email address, phone number, mailing address, and payment information when you book a stay or contact us.
  • Browsing Data: We may collect non-personal information through cookies and similar technologies, including IP addresses, browser type, operating system, pages viewed, and referring website.
  • Payment Information: When making a reservation, we collect your payment details, which are processed securely by our payment partners.

2. How We Use Your Information

We use the information we collect to:

  • Process and manage bookings or reservations.
  • Communicate with you about your reservations, offers, and promotional updates.
  • Improve the user experience on our website by analyzing usage patterns.
  • Protect our website from fraud or other security issues.
  • Comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. These technologies allow us to remember your preferences and offer personalized content. You can control cookie settings in your browser, but disabling them may affect your experience on the website.

4. How We Protect Your Information

We employ industry-standard security measures to protect your personal information, including encryption, secure servers, and firewalls. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee complete security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service Providers: To complete services on our behalf, such as payment processing or marketing communications.
  • Legal Compliance: To comply with legal obligations, respond to lawful requests, or protect our rights and property.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing communications at any time.
  • Request that we limit how we use your personal data.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hotel Asian Plaza
Email: info@hotelasianplaza.com
Phone: +91 98051 55500, +91 86790 00055
Address: Dharamshala: Main Chowk K.B, Dharamshala, H.P | Mcleodganj: Main Chowk Mcleodganj, H.P


 

Terms of Service

These Terms of Service (“Terms”) govern your use of the website and services provided by Hotel Asian Plaza. By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

 

1. Reservations

When making a reservation through our website, you agree to provide accurate and complete information. Reservations are subject to availability and confirmation from Hotel Asian Plaza. We reserve the right to cancel any booking due to errors or fraud.

2. Payment

You are responsible for paying all charges related to your reservation, including taxes and service fees. Payments are processed securely through third-party payment providers. By submitting payment information, you authorize us to charge the specified amount for the reservation.

3. Cancellations and Refunds

Cancellation policies may vary depending on the room type and rate selected. Please refer to your booking confirmation for specific cancellation terms. Refunds, if applicable, will be processed in accordance with our cancellation policy.

4. Guest Conduct

You agree to behave respectfully and responsibly while staying at [Hotel Name]. Any damage caused to the hotel property, disruptive behavior, or violations of local laws may result in immediate termination of your stay and additional charges.

5. Liability

Hotel Asian Plaza is not responsible for any loss, injury, or damage to personal property during your stay, except where required by law. We are not liable for disruptions caused by external factors beyond our control, including but not limited to natural disasters, strikes, or power outages.

6. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is owned by Hotel Asian Plaza or our licensors. You may not use, reproduce, or distribute any content from our website without prior written permission.

7. Dispute Resolution

Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration in the jurisdiction where Hotel Asian Plaza is located, following the rules of the applicable arbitration organization.

8. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Hotel Asian Plaza
Email: info@hotelasianplaza.com
Phone: +91 98051 55500, +91 86790 00055
Address: Dharamshala: Main Chowk K.B, Dharamshala, H.P | Mcleodganj: Main Chowk Mcleodganj, H.P